Shipping

  • All orders over $500 will require a signature for delivery.

  • All pre-selected shipping rates and methods are for customers with a valid residential or commercial address within the Contiguous 48 United States (PO Boxes address may require additional charges).

  • P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, Canada, and other countries may require additional shipping fees. Please contact a member of our team for detailed shipping charges.

  • Shipping is available only to PayPal verified addresses. When making payment please confirm your address has been verified with PayPal. Once payment is made shipping address can not be changed/altered. Payments made using an unverified PayPal address will be refunded and order will be canceled.

  • We will not accept request to change shipping address once payment has been made. Please confirm your shipping address is up-to-date and valid.

  • Typical handling time for orders is 1-business day. We do our best to ship every package with-in 1 business day of receiving a cleared payment. In some circumstances additional time may be need, in which case we will contact buyer.

  • Shipped orders that are returned by the shipping company due to an insufficient address or an undeliverable address will be refunded less a 20% restocking fee.

  • If package is refused or marked undeliverable and returned back to us by the carrier, you will need to pay the shipping cost in full to have the package sent back to you or we can refund the money minus the cost of shipping

 

MISSING A PACKAGE?

If you have not received your package, but the tracking information shows that it was delivered,
please do the following within 36 hours of expected, stated delivery:

 

  • Verify the shipping address on the order is the address where you are looking for the package

  • Look for a notice of attempted delivery

  • Look around the delivery location for the package, or see if a neighbor has accepted the delivery

  • Be sure to double check your mailbox and other usual spots for package delivery

 

If you think that your package has been stolen, we will require a police report since this is now theft.
Once we have a police report on file for the stolen package, we will reship your order.